Healthy. Safe. Fun — Every Chew Counts.

Frequently Asked Questions

About MON2SUN

Are MON2SUN dog treats any good?

MON2SUN can be a good choice for pet parents looking for variety in recipes, shapes, sizes, and chew formats. Our range includes both rawhide and rawhide-free options, alongside original designs developed by our team. To help you make an informed choice, our “HOW WE EARN YOUR TRUST” section explains our product selection, design approach, manufacturing locations, and quality-management practices. The right treat depends on your dog. Check the specific product’s ingredients, size recommendations, and feeding directions before choosing—not every treat is suitable for every dog.

What kinds of dog treats does MON2SUN offer?

MON2SUN offers rawhide chews, collagen chews, rawhide-free treats, jerky, and freeze-dried treats in a variety of recipes, shapes, and sizes. The range includes recipes featuring chicken, chicken liver, and duck, as well as multi-flavor combinations. Explore the “What We Make” section for an overview, or browse all products to compare specific options. Ingredients and suitability vary by product, so check the individual product details before choosing.

What should I know before buying MON2SUN dog treats?

Choose the specific treat, not just the brand name. MON2SUN products differ in recipe, size, texture, and intended use. Before buying, check:
  • Ingredients and treat type: Read the full ingredient list and confirm whether the product contains rawhide or is rawhide-free.
  • Size and suitability: Review the product’s recommendations alongside your dog’s size, chewing habits, and dietary needs.
  • Feeding and storage: Check feeding directions, precautions, calorie information where available, and storage instructions.
  • Purchase details: Confirm the product, pack size, seller, and current delivery and return terms on the website where you order.
Our “What We Make” section introduces the range, while “HOW WE EARN YOUR TRUST” explains our manufacturing background and quality practices. For your final choice, refer to the specific product details and packaging.

Ingredients, Sourcing & Quality

Where are MON2SUN treats made, and where do the ingredients come from?

MON2SUN is a pet brand focused on the U.S. market. Our products are manufactured in China under established quality control practices and in accordance withapplicable safety standards. To learn more about our manufacturing background and quality-management practices, visit “Behind every chew” within the “HOW WE EARN YOUR TRUST" section.

What ingredients are in each treat?

Ingredients vary by product. MON2SUN offers different recipes, including options with chicken, chicken liver, duck, and other ingredients. Some products contain rawhide, while others are rawhide-free. For the complete ingredient list, check the specific product page and packaging. A flavor name or front-of-pack description is not the full recipe. If your dog has food allergies or dietary restrictions, review every ingredient before choosing.

Do any of your treats contain rawhide?

Yes. Some MON2SUN treats contain rawhide, while others are rawhide-free. We offer both types, so please check the specific product’s description and full ingredient list before choosing. If you prefer treats without rawhide, explore our “Rawhide-Free Treats” collection.

How are your treats made and checked for quality and safety?

For details about how a specific product is made and the quality checks that apply to it, please contact us with the product name or a photo of its packaging. You can also visit “Behind every chew” within “HOW WE EARN YOUR TRUST” for information about our manufacturing background and quality-management practices.

Why might treats sometimes vary in size, color, or smell?

Different recipes can look and smell different. But don’t assume an unexpected change in a product is normal. If you see mold, notice an unusual or foul odor, or find damaged packaging, don’t feed the treats. Email support@mon2sun.com with photos, the product name and lot number. If your dog becomes unwell, contact your vet.

Choosing & Feeding Treats

Which treat should I choose for my dog's size and chewing style?

Start with your dog’s size, chewing habits, and dietary needs, then choose the treat type and recipe.
For a chew: Explore our rawhide or rawhide-free options, and check the individual product’s size recommendations and precautions.
For a different treat format: Browse our jerky and freeze-dried selections.
For ingredient preferences or restrictions: Read the full ingredient list—not just the flavor name. Multi-flavor recipes may contain more than one animal protein.
Visit “What We Make” to explore the main categories, then review the specific product details before choosing. If you’re unsure whether a treat suits your dog’s health or dietary needs, ask your veterinarian.

How many treats can I give my dog each day?

There isn’t one daily treat count that suits every MON2SUN product and every dog. The amount depends on your dog’s daily calorie needs and the calories in the specific treat. As a general guide, all treats and other extras combined should provide no more than 10% of daily calories. That’s a limit, not a daily goal. Follow any product-specific feeding directions, and ask your vet about treats if your dog is on a prescribed diet.

How many calories are in each treat?

Calories vary by product and size. Use the calorie information for the exact treat and package you have, rather than a similar flavor or size. If you can’t find it, email support@mon2sun.com with the product name and a photo of the package.

Are these treats suitable for a dog with food allergies or a sensitive stomach?

Check the full ingredient list on the current package before offering a new treat. If your dog has a food allergy, a sensitive stomach, a medical condition or a prescribed diet, ask your vet whether that specific product is suitable. If your dog becomes unwell after eating a treat, stop giving it and contact your vet.

Safety & Care

How should I supervise my dog while chewing, and when should I take the chew away?

Stay with your dog for the entire chew session. Take the chew away if your dog tries to swallow it whole, if it develops sharp edges, or when the remaining piece becomes small enough to swallow whole. Follow the size and use guidance on the package. Never leave your dog alone with a chew.

What should I do if my dog swallows a large piece of a chew?

If your dog is choking, struggling to breathe or collapses, seek emergency veterinary care immediately. If your dog swallows a large piece or a whole chew, call your vet right away, even if your dog seems fine. Tell them what was swallowed, how much and when. Keep the package available. Do not wait to see whether it passes, and do not make your dog vomit unless your vet tells you to.

Do your chews help clean my dog's teeth?

Our rawhide and collagen chews may provide some mechanical cleaning action as dogs chew, although the effects can vary
depending on the product and your dog's chewing habits. MON2SUN chews are not specifically tested or marketed for plaque or tartar reduction. Regular toothbrushing and veterinary dental care remain important for maintaining your dog's oral health. MON2SUN chews are made for enjoyable, satisfying chewing.

How should I store the treats, and how long do they last after opening?

Our resealable foil pouches are designed to help protect your treats from light and moisture. After each use, simply press the zipper firmly closed and store the pouch in a cool, dry place away from direct sunlight.
If you prefer using an airtight container, place the sealed original pouch inside a clean, dry container.
For best freshness, we recommend using the treats within 30 days of opening. The printed best-by date may not reflect how long an opened pouch will stay fresh. If you have any questions about storage, email us at support@mon2sun.com. We’re happy to help.
If you notice mold, an unusual smell, or other signs of spoilage, discard the treats.

Are MON2SUN dog treats safe for dogs?

No treat or chew is risk-free or suitable for every dog. When choosing a MON2SUN product, check its ingredients, size recommendations, and feeding directions against your dog’s age, size, chewing habits, and dietary needs. Always supervise your dog with chews, and remove pieces that could be swallowed whole. Follow the product’s feeding and storage instructions. If your dog has food allergies, dental problems, or a medical condition, ask your veterinarian before introducing a new treat. For details about our manufacturing background and quality-management practices, see “Behind every chew” within “HOW WE EARN YOUR TRUST”

Shopping, Shipping & Support

Where can I buy MON2SUN treats?

You can buy MON2SUN dog treats directly from our website, or shop on Amazon, Walmart, and Chewy. Visit our “Where to Buy” page for links to these shopping destinations.

Where do you ship, how much does shipping cost, and when will my order arrive?

MON2SUN currently ships within the contiguous 48 U.S. states and Washington, D.C. Enjoy free standard shipping on orders of $50 or more! For orders under $50, standard shipping is just $5. The $50 threshold is calculated based on your merchandise subtotal after discounts and before taxes. Orders typically arrive within 2–5 days, although delivery times may vary depending on your location, seasonal demand, and carrier delays. Delivery estimates are not guaranteed. At this time, we do not ship to Alaska, Hawaii, Puerto Rico, other U.S. territories, or international destinations, including Palau and Micronesia.

How can I track, change, or cancel my order?

Check your shipping confirmation for tracking information, if available. To request a change or cancellation, contact us as soon as possible with your order number and the email address used at checkout. Changes and cancellations depend on the order’s processing status and cannot be guaranteed.
Orders placed on Amazon, Walmart, or Chewy:
Visit your order details on the website or app where you purchased to view tracking information and available change or cancellation options. For help, contact that retailer’s customer service or the seller through the platform.
If your order has already shipped, please check the return options available through your purchase channel.

What if my dog doesn't like the treats or my order arrives damaged?

Every dog has their own preferences, and we understand that not every treat will be a favorite. While we can't accept returns for
taste preferences or opened products, we're happy to help if your order arrives damaged.
If you receive a damaged item, please contact us at support@mon2sun.com within 7 calendar days of delivery (with the delivery date
counted as Day 1). Include your order number and photos of the product and packaging. Once the damage is confirmed, we'll
provide a replacement only, at no additional cost. You won't need to return the damaged item.
If you have concerns about product quality or safety, please stop feeding the treats and contact us with the packaging and lot number.
If your dog becomes unwell, consult your veterinarian. For choking or difficulty breathing, seek emergency veterinary care
immediately.

Do you offer subscriptions, and can I change or cancel them?

For products with a subscription option, you can subscribe every 30 days and get 10% off recurring orders. You’ll receive a payment link and won’t be charged automatically. For help changing or canceling a subscription, email support@mon2sun.com.

Do you offer discount codes or a rewards program?

Check our website for current offers and their terms. We don’t currently have a points-based rewards program.

How can I contact customer support?

Please visit our “Contact Us” page to get in touch with the MON2SUN team. Email us at support@mon2sun.com. For an order question, include your order number. For a product question, include the product name and, if available, a clear photo of the package and lot number.

We have all the answers to all your frequently asked questions, but if you can't find your answer here feel free to contact us.

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